City to host OpenGov presentation for development applications
Published on October 03, 2023
The City of Cheyenne will hold a presentation next week showcasing best practices for development applications on the City’s online OpenGov platform.
The City recently launched the OpenGov platform to better streamline the development application process and allow applicants to fill out and pay for their application entirely online. In addition to development applications, the permitting process for several other City licenses and permits have also transitioned onto the OpenGov platform. OpenGov replaces the City’s Innoprise system.
The presentation and walk-through will be Thursday, Oct. 12, from 4 p.m. to 5:30 p.m. at the Public Safety Center’s Edwards Training Room, 415 W. 18th St.
The intent will be to focus on development application submittals that originate through the Planning and Development Department. For more information regarding the agenda click here.
Several frequently asked questions are listed below:
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What is ViewPoint Cloud?
ViewPoint Cloud is the software program that powers the City of Cheyenne’s online permitting center. It is a part of OpenGov. With this system, you will be able to submit an online application from anywhere, 24/7, monitor the status of the application online, receive notifications via email as your application is reviewed and processed, request inspections, communicate with inspectors or staff, and receive documents.
How do I sign up to use ViewPoint?
Go to the website: cheyennewy.viewpointcloud.com/
1. In the upper right-hand corner, click “Sign up.”
2. Enter your email address and enter what you would like your password to be. Note: passwords must have at least eight (8) characters and include one (1) upper case letter, one (1) lower case letter, and one (1) digit. Log on. Please note: If you do not remember your credentials at any time, click on “Don’t remember your password?” to reset your information.
3. Go back to the upper right-hand corner and click the log on again and select profile. Complete your profile by adding your name, phone number, and address. You will only need to complete your profile once as it will be saved. Please note: You can turn on or off email notifications or reset your password. It is recommended to leave email notifications turned on as you will be notified by email when communicating with the City.
4. Once you’re logged in, follow the steps on each page to complete the applications.
How long is it going to take to apply for a permit?
Only a few minutes. The first application may take a few additional steps because of registering and activating your account and then learning the new process. But after that, it’ll be even quicker!
How do I follow along with the progression of my application?
Once an application is submitted, the applicant will be notified via email if any additional action is required. This includes receiving an email to pay for an application, if staff comments on an application, or if additional documents are needed for the application. You can also log into your account 24/7 to see what departments have completed your application review, what departments are currently reviewing, and what departments have yet to review.
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