Fixed Route Service
The Cheyenne Transit Program (CTP) is the public transportation provider for the City of Cheyenne. Our goal is to provide the best possible transportation service to our customers.
CTP operates two types of service:
• Accessible fixed-route bus service; and
• ADA complementary paratransit service
CTP’s fixed-route buses are lift-equipped, making them accessible for people who use a mobility device or cannot climb stairs. Our drivers receive special training in assisting people with disabilities. Our goal is to make our fixed-route accessible and convenient for everyone.
CTP’s curb-to-curb, ADA complementary paratransit service provides comparable service to our regular fixed-route service for citizens whose disabling conditions prevent their use of the regular bus service (must complete application process), those 60 years of age and older and those with a point of origin or destination beyond ¼ mile of a current bus route, within defined service boundary. Whenever possible, fixed route buses are to be utilized.
Any person who rides onboard a CTP vehicle is deemed to have accepted the normal risks that may be encountered when traveling onboard a public vehicle. CTP staff members do their utmost to operate in a safe and professional manner at all times. Passengers are reminded that sudden stops may occur without warning. Passengers shall remain seated and utilize seatbelts while vehicle is in motion.
Routes may be modified due to road construction, Cheyenne Frontier Days, etc.
CTP’s fixed route service operates Monday through Friday, 6:00 a.m. to 7:00 p.m. and Saturdays 10:00 a.m. to 5:00 p.m.
No service is provided on Sundays.
No service is provided and the office is closed on the following holidays:
*New Years Day *Labor Day
*Martin Luther King Jr Day *Veterans Day
*Presidents Day *Thanksgiving Day
*Memorial Day *Friday after Thanksgiving
*Independence Day *Christmas Day
When a named holiday falls on a Saturday, the preceding Friday is recognized as the holiday. When a named holiday falls on a Sunday, the holiday is recognized on the following Monday.
Students $.75 (under 18)
5 & Under Free
Drivers do not carry change. Please have the exact fare when boarding. All fares are one way. Children under the age of 10 must be accompanied by an adult. Payment is required at the time of boarding. If a passenger does not have payment, service will not be provided. CTP does not accept credit cards as form of payment.
As a result of a Wyoming Division on Aging IIIB Grant, a voluntary donation of $1.00 for fixed route service is suggested from passengers 60 years of age and older.
Transfers cannot be used for stopovers or return trips. Monthly passes – unlimited rides for the calendar month, are available at the CTP office at 322 West Lincolnway or can be purchased from the driver. Punch cards and tokens are also available from the CTP office. Please note, the CTP office cannot make change.
Monthly Passes $30.00 (valid only on fixed route service)
Student Pass $22.50 (with current student ID)
Punch Card $20.00 (22 punches)
Student Punch Card $15.00 (with current student ID)
Tokens $ 1.00
Who qualifies for the half fare program?
• Persons aged 60 and older (must show ID at time of application)
• Medicare cardholders (must show card at time of application)
• Persons who receive Supplemental Security Income (SSI), based on disability, or Social Security Disability (SSD) benefits, as long as they continue to receive these benefits (must show letter of authorization)
• Veterans who are disabled, who receive a determination of at least 50 percent permanent disability or a non-service connected pension as determined through the Veterans Administration (must show verification)
CTP offers half fare during all hours of operation on CTP”s fixed route service. Each person MUST complete an application for half fare. Only COMPLETE applications will be considered. If qualified, a half fare card will be issued.
The half fare policy does not apply to CTP’s ADA service or the purchase of monthly passes, punch cards or tokens.
A “service animal” is any guide dog, signal dog or any other animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. (28 CFR §36.104)
Service animals are always welcome. The passenger must have the service animal fully under control at all times so as not to disrupt other passengers or the schedule. Service animals may not occupy a seat. Drivers cannot and will not, assume any responsibility for service animals.
Wheelchairs and Mobility Devices
In accordance with the ADA, CTP vehicles are designed to accommodate mobility devices that when, measured two inches off the ground are not more than thirty inches wide and forty-eight inches long and weigh no more than six hundred pounds when occupied. If your mobility device exceeds these specifications, we may still be able to transport you. Please call CTP for an evaluation to determine whether we can accommodate your mobility device. Passengers must be in an upright sitting position for transport. All mobility devices must be in safe operating condition.
CTP drivers are specially trained to assist you. Drivers will:
• Deploy lifts and ramps for persons using mobility devices and those without mobility
devices who cannot navigate the bus steps, upon request.
• Secure passengers using mobility devices.
To ensure your safety and the safety of our drivers, CTP has the following restrictions:
• Drivers will not assist passengers using wheelchairs up or down steps. Please arrange
with someone else to assist you.
• Drivers will not carry packages.
• Drivers will not dress passengers.
• Drivers will not search a passenger’s body for the appropriate fare or ticket.
• Drivers will not clear pathways of ice, snow, or other barriers anywhere, except at
General Ridership Policies
CTP has established the following general ridership policies for fixed route service. Many of the policies also apply to CTP’s complementary paratransit service.
• If a passenger uses oxygen, the tank must be portable, i.e., the passenger must be
able to carry the tank into the vehicle themselves. If the passenger is in a wheelchair,
the tank must be attached to the wheelchair. Once onboard, the portable oxygen tank
must ride in a secure location, for example, in the passenger’s lap, in front of the
passenger on the floor between seats, or on the floor behind the modesty panel.
• All passengers must wear seatbelts.
• Child restraints must be used.
• Strollers, grocery carts and walkers must be folded and stored out of the aisles.
• Children may not remain in strollers during vehicle movement.
• All passengers using a wheelchair or scooter must use the restraint system that is
used to secure the wheelchair or scooter to the floor of the vehicle.
• The number of packages a passenger can have along is limited to the equivalent of four
grocery bags, which passenger must be capable of carrying themselves.
• Large items such as furniture, etc. are not permitted on CTP busses.
Extreme Weather Conditions
In the event of extreme weather conditions which make travel unsafe, CTP may cancel service. This announcement is made public through local media. Therefore, you must tune in to local radio and television, as this is the only notification that will be provided.
Riders' Code of Conduct
As a rider on the CTP system, I agree to:
• Wear a shirt and shoes at all times;
• Have exact change ready as the driver cannot make change;
• Refrain from smoking, eating or drinking on the bus and have all drinks and food contained
in spill-proof containers;
• Use electronic devices, such as a radio or ipod only with headphones as long as the sound
is not audible to others;
• Not distract the driver and stay behind the yellow line while the bus is in motion;
• Yield the seats in front of the vehicle for senior and disabled customers;
• Not bring onboard pets or animals with the exception of service animals which are trained to
assist individuals with a disability as defined by the Americans with Disabilities Act (ADA);
• Not bring onboard the bus any article defined as a weapon;
• Stay clear of doorways and stairwells;
• Refrain from fighting, using vulgar, offensive or abusive language, pushing, shouting or
participating in rough behavior;
• Remove children from strollers and fold down strollers;
• Not bring on the bus any cart that cannot be folded or put between the seats;
• Not bring onboard the bus certain restricted items including used gasoline cans, car
batteries, skateboards, scooters and skates (unless placed in a bag or container with
wheels covered), tires or any object too large to fit between passenger seats;
• Keep aisle clear of grocery bags or other packages;
• Not interfere with the safe operation of the bus;
• Respect the instructions of the bus driver in regard to the vehicle’s operation;
• Keep conversations between riders or on cell phones to a reasonable volume;
• Not occupy more than one seat;
• Not hang out, reach out or put anything out of CTP bus windows;
• Refrain from loitering, soliciting for contributions or distributing materials on CTP properties;
• Keep feet off the seats, off the back of the seats, off the bus walls;
• Remain seated and utilize seatbelts while vehicle is in motion;
These rules are not intended to be complete. They serve as a guide only. Violation may result in removal from the bus.
Statement of Rights
The Cheyenne Transit program (CTP) is committed to ensuring that no person is excluded from participation in, or denied the benefits of, or be subject to discrimination in the receipt of its services on the basis of race, color, or national origin, or any other characteristics protected by law, including Title VI of the Civil Rights Act of 1964, as amended. Further, under the Americans with Disabilities Act (ADA) of 1990, no entity shall discriminate against an individual with a physical or mental disability in connection with the provision of transportation service.
To obtain more information on CTP’s nondiscrimination obligations or to file a complaint, contact the Cheyenne Transit Program, Attention Complaints, 322 West Lincolnway, Cheyenne, WY 82001. For questions or further assistance, please contact CTP at (307) 637-6253. You may file a written complaint no later than 180 calendar days after the date of the alleged discrimination.
Information on non-English alternative formats may be obtained from the CTP office.
CTP buses and facilities are equipped with audio and video surveillance.