Save paper and reduce mailbox clutter by receiving your bill by e-mail. Call customer service at (307) 637-6460 or
e-mail your name, address, phone number and account number to .
Complete the paperless cycle by setting up an automatic bank draft or pay your bill online. See details below. The Board of Public Utilities has several convenient ways to pay your water and/or sewer bill.
1. Automatic Bank Draft
Your bank can automatically pay your water bill. With your approval, we can send the amount of your bill to your bank. Ten days later, your bank can charge the amount of the bill directly from your checking or savings account. To pay your bill automatically:
You can pay your bill online. The company the BOPU uses to process online payments will charge a small fee per transaction. The amount of the fee depends on the type of card used and the payment amount. See the table below for payment amounts.
Payment Method
Fee
Master Card and Discover Credit
2.75% of the payment amount + $1.50
American Express
3.5% of the payment amount + $1.50
eCheck
$2.00
The BOPU is unable to take Visa payments online at this time.
Questions about the fee may be directed to BOPU customer service, (307) 637-6460.
3. Pay by Phone
Call (307) 637-6460 to have someone from customer service process a payment by phone. The company the BOPU uses to process phone payments will charge a small fee per transaction. The amount of the fee depends on the type of card used and the payment amount. See the table below for payment amounts.
Payment Method
Fee
Master Card and Discover Credit
2.75% of the payment amount + $1.50
American Express
3.5% of the payment amount + $1.50
eCheck
$2.00
The BOPU is unable to take Visa credit or debit payments by phone at this time.
Questions about the fee may be directed to BOPU customer service, (307) 637-6460.
4. Mail
Return your bill in the reply envelope that arrived with your bill or mail your payment to:
City of Cheyenne Board of Public Utilities
P.O. Box 1469
Cheyenne, WY, 82003
5. Visit our office
Pay your bill directly to customer service staff at 2100 Pioneer Avenue. Payment methods use American Express, Mastercard, Discover or Visa Debit (using a PIN number.)
Payment Method
Fee
Master Card and Discover Credit
2.75% of the payment amount + $1.50
American Express
3.5% of the payment amount + $1.50
Master Card and Visa Debit
1.5% of the payment amount + $1.50
The BOPU is unable to take Visa credit payments at this time.
Questions about the fee may be directed to BOPU customer service, (307) 637-6460.
