Visit Our Office

Pay your bill directly to customer service staff at 2416 Snyder Avenue. Payment methods include check, cash, American Express, Mastercard, Discover or Visa Debit (using a PIN number.)

Transaction Fees

The company the BOPU uses to process credit, debit and e-check payments will charge a small fee of $2.95 per transaction. 

Why does the BOPU select credit card processing services that charge fees for processing payments? 

Credit card companies receive a percentage of each sale in return for providing payment. This percentage can vary, but averages around three percent. Rather than charge the BOPU for the credit card’s percentage of the sale, the processing company adds a transaction or convenience fee. This fee covers the processing expenses and credit card company’s share of the sale. This way, credit card payments do not reduce Cheyenne’s funding for the water and wastewater system and the additional costs of paying by credit cards are not incorporated in the water and sewer rates.